KSA consumers go cashless as trust in digital payments surges amid COVID-19: Visa-mada survey

  • Current pandemic climate: 77% of consumers report increased use of digital payments when shopping in-store; 1 in 2 consumers in Saudi shopping more online, with 62% of them using cards and digital wallets to pay instead of Cash on Delivery (COD)
  • Post-COVID-19 outlook: 54% will continue using contactless payments; 44% will opt for digital payments online over COD for future eCommerce purchases
  • Survey release marks launch of third annual Visa-mada “Stay Secure” social media campaign